No, the chemicals we use are safe for domestic use and will not put you children or pets at any risk.
For domestic carpets, we find once or twice a year to be sufficient. Homeowners with pets or young children may prefer slightly more frequent cleaning.
Yes, we provide cleaning services for all types of carpet.
We generally do not carry out repairs to carpets, but if the damaged area is small or minor we may be able to help.
No, our cleaning solutions are perfectly safe and will not introduce hazardous chemicals to your home.
We can’t always guarantee to completely remove a stain, we don’t want to make false promises in that regard, but experience has taught us that in the vast majority of cases we can indeed remove stubborn stains from our customers’ carpets or at the very least drastically reduce how noticeable it is, meaning the carpet does not need to be replaced. If you are concerned about a particularly bad stain, get in touch to discuss your specific need.
This depends on the condition of the carpet and how much cleaning is required. For most domestic customers, work can be completed on a single day.
You will be amazed at the results of our service, as we use the best equipment and extensive training to deliver an outstanding cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you before hand. But in general, most of our customers are impressed by the effectiveness of our cleaning.
This really depends on the job. In most cases we will be able to move a few items of light furniture out of the way whilst we clean. If there are many large items of furniture that require moving – there will be a small surcharge added to the bill.